What will change on 19th July?

18th July 2021COVID-19, Online services

We have been seeing patients face to face where needed throughout the pandemic. This is a through a “digital first” service. Please consult with us online (via our website or econsult )or by phone if you cannot. Phone lines are busy, so we prefer to reserve these for urgent problems , elderly and vulnerable patients. The best way of booking ahead with a doctor who knows you is to submit an econsult. Please indicate on your econsult whether you prefer consultation by phone, by video, in person, or a particular action such as a referral. Please also indicate if this is a follow up enquiry, and to which GP or other member of staff you wish to direct your question. Covid case rates remain high in London; we are continuing to wear masks and follow infection control measures ourselves, and ask that you wear a mask or face covering when in the practice, unless you are exempt.

GPDPR (General Practice Data for Planning and Research)

6th June 2021Privacy, Uncategorised

Here is some information on the proposed anonymised data extraction from 1st July.  This is distinct from datasharing for the immediate purposes of health care, for which privacy policy across practices in North East London can be seen here
At St Stephen’s Health Centre, as guardians of your data, we are concerned that we have not received sufficient information to be able to clarify to you, who would use your data for research and planning purposes, and whether they would use the minimum required, and whether it would be used for commercial purposes. Hence alongside other Tower Hamlets practices we are proposing to not activate this data extraction from 1st July. Below is a letter outlining some concerns from a local GP colleague .   We are happy to code any individual objections to GPDPR extraction. A form for this exists on the NHS digital site. Please complete and return to us at the practice. Apologies we are not set up to receive objections electronically at present. It is important to distinguish this new project from the existing sharing of information for everyday individual care, which we support. For instance, we can ask a specialist opinion, or if you need treatment in A+E, the staff there can access your regular medication and allergies.

We would also encourage you to use the NHS App to access your own record,  view your results, vaccination status,   request prescriptions.  This is independent of GPDPR.

Volunteer Centre Tower Hamlets

12th February 2021Volunteers

Volunteer Centre Tower Hamlets are supporting the recruitment of volunteers for the C19 vaccination programme.

Anyone interested should register with them at this address www.vcth.org.uk.

Once registered they will receive weekly alerts of any available C19 volunteering opportunities.

Introducing the NHS app

19th September 2019Online services, Patient information, Self care

The NHS App provides a simple and secure way for patients to book GP appointments, order repeat prescriptions and access a range of other healthcare services.

Who is it suitable for?

The NHS App is for people aged 13 and over who are registered with a connected GP surgery. You can use some of the app’s features without your GP surgery being connected.

How does it work?

With the NHS App you can:

  • check your symptoms – find reliable NHS information on hundreds of conditions and treatments, and get immediate advice
  • book appointments – search for, book and cancel appointments at your GP surgery
  • order repeat prescriptions – see your available medications and request a new repeat prescription
  • view your medical record – get secure access to your GP medical record
  • register to be an organ donor – easily manage your preferences on the NHS Organ Donor Register
  • choose how the NHS uses your data – register your decision on whether it can be used for research and planning

Self care

31st July 2019Patient information, Self care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.

Read about some of the most effective home treatments on the NHS Choices website for:

  • Back pain
  • Dermatitis
  • Heartburn and indigestion
  • Nasal congestion (blocked nose)
  • Constipation
  • Migraines
  • Coughs
  • Acne
  • Sprains and strains
  • Headaches

Visit the NHS website for more information


30th July 2019Online services, Patient information

We are pleased to announce that our practice now offers the eConsult service to our patients! eConsult offers a whole range of information for common conditions, ailments and injuries; in addition to the facility to submit a consultation to a GP, or a query to the administration team.

Patient Access

30th July 2019Online services, Patient information

Book GP and pharmacy appointments, order online prescriptions and view your medical record at your convenience. Patient Access, in partnership with NHS.

How do I set up a Patient Access account?

To get online access, you will need to contact us so that we can generate your PIN which you can then collect from our reception.

When you come to collect your PIN, we ask that you bring along some photo ID (a passport, photo driving licence etc). This is so that we can verify your identity and protect your confidentiality.

Once you have your PIN you can register with emis access straight away. If you have already registered for this service click any of the EMIS services we offer above.

Once you are logged in you will be taken to an external website called Patient access online where you will be required to register yourself. After registration is completed you will need to login with your user name and chosen password.

Have you had your flu vaccine?

9th May 2019Patient information

Give the surgery a call NOW and book an appointment.

Are you pregnant?
Are you 65 years or over?
Do you have diabetes?
Do you have COPD or asthma?
Do you have heart disease?
Do you have a weak immune system?

It is recommended that you have a flu jab if you are in any of the above groups. If you are not sure whether you need one give us a call anyway and we will advise you. If you are not eligible for the flu jab, we will not be able to vaccinate you but you can have it done privately at the pharmacy.