Practice training afternoon
We are holding an essential training afternoon on Thursday 7th November . Unfortunately this means that there will not be clinics, and calls will be handled by GP out of hours service. We apologise for inconvenience. Services resume as normal on Friday 8th
by Rachel BowerChange in communication methods
We are reducing the volume of text messages (SMS) we are sending. We hope now to communicate with you , where relevant, via email. This may be preferred by you for documents, referrals, and may be less intrusive than SMS. Please let us know an active email address where possible We also seek to use … Read More
by Rachel BowerGreener Practice
St Stephen’s Health Centre is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 4-5% of the UK’s carbon emissions. We need to enhance the health of … Read More
by Rachel BowerVaccine update Autumn 2024
From October 3rd 2024 we are offering flu vaccine to eligible adults. Pregnant women can have vaccine earlier if they wish. We have vaccine in stock. Flu vaccination is recommended for those who are most at risk of serious complications if they get flu. For adults this includes everyone aged 65 years and over, pregnant … Read More
by Rachel BowerWe are veteran-friendly
Have you served in the armed forces? If so, it is important you get the right medical care. Please do ask us. There is more info here Here are some tips on getting relevant help if needed.
by Rachel BowerImproving William Place
William Place, immediately outside the practice, is soon to be improved. Your previous feedback commented on obstacles, problems with disabled access, uneven paving, parked vehicles. If sufficient funds can be raised, seating and planters can be provided. Disabled parking is available ; other parking restrictions will be enforced. Some trees are now planted and … Read More
by Rachel BowerOnline Record Access for patients
We have for some years offered online access to records via the NHS App / NHS login. We hope that this enhances your care. From June 1st 2024 more will be visible to you on your NHS App, if you have already activated this. We have made exceptions to this roll-out where there might be … Read More
by Rachel BowerChange to pharmacy requests
For many years, pharmacies have been able to request prescriptions from practices. We want to improve safety and reduce wastage in this process. Local practices in Bow (Bow Health Network) and local pharmacies have agreed a new standard approach What can my pharmacy request for me? What can’t my pharmacy request for me? The following … Read More
by Rachel BowerGet your prescription medication easily
The quickest and easiest way to get your repeat prescription is through the NHS app. If you go to the medication icon, at bottom of screen, it will show your items on repeat prescription. Your request then goes straight to the GP’s inbox. This is more direct than doing an online consultation to request. If … Read More
by Romany KebarPlease use this where possible for
- Blood test results
- Access to records
- Prescription requests
You can confirm your ID online with a photo of your passport, or we can confirm at reception and grant you a PIN/ linkage code. Please let us know when you have confirmed your ID, so we can upgrade your access.
We want to understand your needs in advance. Due to current volumes we can’t guarantee a consultation within 48h, but we can acknowledge and give you a timescale for response. Please flag up if the problem is new or ongoing, and if it something our reception team can help with. We need to prioritise by clinical need, and offer fair access to all. Following feedback, we made the process simpler in 2022. You can access the portal here.
This practice allows community health service clinical staff directly involved in your care to access parts of your medical record. Your consent will be asked before this can take place. If you do not wish this to happen, please let the practice know.