Latest news from the Practice
- Pride in Practice
St Stephen’s Health has been awarded GOLD for excellence in LGBTQ+ Healthcare - Asking about wider determinants of healthHousing, social connection , financial stability, literacy and communication can all affect our health. We might ask you about these, in case our “social prescribers” can help, or we need to update our systems with your preferences. Watch this video to find our more
- Change in communication methodsWe are reducing the volume of text messages (SMS) we are sending. We hope now to communicate with you , where relevant, via email. This may be preferred by you for documents, referrals, and may be less intrusive than SMS. Please let us know an active email address where possible We also seek to use […]
Results or Prescriptions needed? Download and use the NHS app
Please use this where possible for
- Blood test results
- Access to records
- Prescription requests
You can confirm your ID online with a photo of your passport, or we can confirm at reception and grant you a PIN/ linkage code. Please let us know when you have confirmed your ID, so we can upgrade your access.
Online consultation/enquiry
We want to understand your needs in advance. Due to current volumes we can’t guarantee a consultation within 48h, but we can acknowledge and give you a timescale for response. Please flag up if the problem is new or ongoing, and if it something our reception team can help with. We need to prioritise by clinical need, and offer fair access to all. Following feedback, we made the process simpler in 2022. You can access the portal here
This practice allows community health service clinical staff directly involved in your care to access parts of your medical record. Your consent will be asked before this can take place. If you do not wish this to happen, please let the practice know.