Online Record Access for patients
We have for some years offered online access to records via the NHS App / NHS login. We are rolling this out on an opt-in basis . It is on offer to patients age 16 and over. Read on to find out more. For under 11s, it is possible for parents or guardians to get … Read More
by Rachel Bower
Change to pharmacy requests
For many years, pharmacies have been able to request prescriptions from practices. We want to improve safety and reduce wastage in this process. Local practices in Bow (Bow Health Network) and local pharmacies have agreed a new standard approach What can my pharmacy request for me? What can’t my pharmacy request for me? The following … Read More
by Rachel Bower
Get your prescription medication easily
The quickest and easiest way to get your repeat prescription is through the NHS app. If you go to the medication icon, at bottom of screen, it will show your items on repeat prescription. Your request then goes straight to the GP’s inbox. This is more direct than doing an online consultation to request. If … Read More
by Romany Kebar
Consultations update
Please let us know the nature of your problem, whether new or ongoing, and your expectations/ concerns. This helps us to prioritise and get you the right help. Not everything needs a doctor’s appointment or call. BMA recommends 25 patient contacts per day for safe practice; currently 60-90 is not unusual. For clinical safety, and … Read More
by Romany Kebar
Christmas bank holiday dates
by B@ck_Office
Making online consultation easier. 23rd July 2022
Though many have been satisfied with “econsultation”, we have had feedback from some that the number of questions is laborious. We have changed to a new service, accurx. Although there are fewer questions, please do give us as much information as possible so we can prioritise and direct to the right person to help. Not … Read More
by Rachel Bower
Update 9.4.22
Dear registered patients: due to very high volumes of enquiries, we cannot resolve all within 48h, but we will endeavour to notify you of plan (eg follow up with the doctor you were previously dealing with). We had 1973 econsults submitted in March, and over a 5 week period approximately 4200 econsult reviews/ phone consultations/ … Read More
by Rachel Bower
Staff unwell with coronavirus
23.12.21Several staff members (doctors, nurses and other staff) have had to self isolate as they are unwell. We are open as usual , but running with significantly fewer staff. Please bear this in mind when contacting us. Econsult will not be available over weekends and bank holidays.Coronavirus vaccines, including booster doses and age 12+. are … Read More
by Rachel Bower
What will change on 19th July?
We have been seeing patients face to face where needed throughout the pandemic. This is a through a “digital first” service. Please consult with us online (via our website or econsult )or by phone if you cannot. Phone lines are busy, so we prefer to reserve these for urgent problems , elderly and vulnerable patients. … Read More
by Rachel Bower
