We are offering a mixture of face to face, online and telephone consultation
Coronavirus is still with us, and we are not back to "business as usual". To do so would result in very long waits for appointments, and would not be safe, either in terms of clinical priorities, or for infection control. We are maintaining a safe environment, with separate zones, regular cleaning schedule and spatial distancing in waiting room. Our full clinical team are working , and we are doing blood tests and face to face appointments where clinically necessary. Please complete an online enquiry (8am to 6pm , Monday to Friday) and we will respond within 2 working days (usually much sooner). Online enquiries should NOT be used for clinical emergencies
Our telephone lines are open 8:30 – 6:30 Monday-Friday.
Please note: Our phone lines are NOT answered between 1-2pm.
During this time PLEASE RING 0300 033 5000 for Urgent medical emergencies that cannot wait until we are next open.
Evenings/Weekends/Bank Holidays:
Tower Hamlets GP practices collectively offer appointments outside core hours . These are called "hub" appointments, and can be booked through reception or 111
Please contact 111 for non-emergency, and 999 for emergency problems.
Practice opening times
Monday-Wednesday: 08:30-19:00
Thursdays: 08:00-18:30
Fridays: 08:30-18:30
We are closed between 13:00-14:00 everyday and on weekends and bank holidays.
Surgery doors shut between 8am - 8.30am (except Thursdays) and 13:00-14:00. However, all services users can still contact the surgery during this time via the telephone or using the online consultation platform. Access to the practice buzzer at the entrance is also available during this time should there be a need to come into the practice.
* TELEPHONE
* MORNING LINES are open from 8:30am – 1:00pm
* AFTERNOON LINES open from 2:00pm – 6:30pm
8:00am – 8:30am & 1:00 - 2:00pm: PLEASE RING 0300 033 5000 for urgent medical emergencies that cannot wait until we are next open.
Out of Hours & Emergencies
EVENINGS AFTER 6:30pm, WEEKENDS AND BANK HOLIDAYS DIAL 111.
If you need urgent medical advice between the hours of 6:30pm – 8:00am weekdays, during the weekends or on Bank Holidays – NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
- Please telephone 111
- Or go online: 111.nhs.uk/
- IF YOU HAVE A LIFE THREATENING EMERGENCY DIAL 999